QUALITY MANAGEMENT

Coster Consult is a specialist in implementing, auditing and improving quality management systems.

We focus on ISO 9001, ISO 14001 and OHSAS 18001.

Are you implementing the new ISO 9001:2015? We help you to interpret and implement the new requirements.

OUR IDEA BEHIND QUALITY MANAGEMENT

Attention

Our basic idea is that quality management is discretely integrated in your daily business management. This implicates that the attention with which all employees perform their jobs is self-evident, that critical activities can be checked and that improvements are implemented where feasible.

Customer satisfaction

Central aspect of standard ISO 9001 is customer satisfaction. By integrating the attention for customer satisfaction into your processes, you will be working towards this goal.

Risk management

The starting point for controlling and recording critical processes are the related risks. In effective quality management the risk factors are known, managed and reduced. What is not important does not need to be given attention.

Our services

In cooperation with you we can set up and implement a quality system into your organisation. We do this in a practical, down-to-earth manner, based on the above mentioned principles. We can also audit existing systems and indicate possibilities for improvement.